Frequently Asked Questions

Avoid putting any large volumes of food down your disposal.

Frequently check to ensure there are no leaks coming from your toilets, faucets, irrigation systems, or other pipelines. Seasonal activities also can affect your bill e.g. if you have a pool, hot tub or tend to water your lawn frequently. For everyday activities, don’t leave the water running when you brush your teeth, run a full load of laundry instead of half and try to cut down on long showers

This smell is typically caused by one of three reasons; a broken or damaged pipe, the floor drains have lost their water seal and need to be refilled with water, or you may not be thoroughly flushing the garbage disposal.

It’s important to know where the main valve is to turn off your water

• • Check near the inside perimeter of your home towards the front of your house..
  • Locate your outdoor water meter and look for the nearest point of your home’s exterior. You should find the shut-off valve where the water line and your house meet.
  • You can also check your home inspection report which would indicate where the valve is.
  • Sometimes valves are behind panels; however, home builders should not seal water shut-off valves behind drywall. You can look for access panels in the walls if necessary.

Typically water turns cloudy due to sulfur, bubbles or dirt.

• Bubbles- The most common cause of cloudy water is air bubbles. Let the water sit in an open glass or container for a few moments, and the bubbles will naturally rise to the top and disappear.
• Dirt- Because the particles are so tiny, dirt can get into your water supply which will cause the cloudy appearance. Purchasing a filter is an easy solve for this issue.

For water source issues, speak with our team members today to see if your system has adequate ventilation for the gas and/or is a good candidate for a water filtration unit to eliminate sulfur bacteria.

Snaking a drain is always the best first option to clear any blockage in a drainage system. There are many environmentally safe products that can be used to help prevent clogs from happening in the future, but will not necessarily clear a clogged drain line.

You should avoid using any types of Acids or harsh chemicals, such as Drano or Liquid Plumber. These chemicals can eat away at the pipe from the inside out, causing them to leak and damage your home. They can also damage the finish on your plumbing fixtures, and are Not Environmentally friendly .

 With any plumbing system, you should avoid any, and all chemicals to remedy the situation. You can start by being mindful of how you use your plumbing system... When grinding food in your disposal, make sure you use an adequate amount of water to rinse the waste thoroughly through the pipes. Also avoid pouring grease or cooking oils into your drains . These simple steps can help you avoid a costly repair in the future, and will keep your drains flowing smoothly for years to come.

Modern appliances are often quick and efficient, but it doesn’t mean they aren’t immune to some smaller issues like noise. Appliances today move so quickly that pipes bang together when the water pressure changes. To stop the excess noise, you can do one of three things;  ensure that all pipes are secured to the floor joists with proper pipe hangers, install water hammer arrestors or contact our team for an inspection and we will walk through a solution with you.

It’s possible your water pressure is low due to an inefficient shower head, a leak somewhere in your home, corrosion of pipes or your aerator screen needs to be cleaned.